7 Web Site Design Mistakes That Will Lose You Clients

In today's world, a web site is virtually mandatory for any successful business. But there are web sites that will win you customers, and there are web sites that will lose you customers. Good design has a lot to do with which category your web site will fall into. But what is it that makes good or bad web site design? In my personal opinion, a good web site is one that's simple, informative and gives me a reason to come back frequently. That's what you should get from a good web designer/writer team. Bad sites, on the other hand, are complicated to use, slow loading, confusing or just plain annoying. Here's a list of my personal top 7 turn-offs as far as web site design is concerned:

1. Slow loading pages

Studies have shown that you have less than ten seconds to grab a visitor's attention. If your web page hasn't finished loading within that (very short) amount of time, you might as well forget about it. The main culprit I've found here are huge, slow-loading graphics, especially when they are embedded in tables. If large images are absolutely vital to presenting your business, compromise by adding thumbnails to the main page and allow the visitor to click on them to access the main image. Nobody minds a longer loading time, as long as it's them who can make that choice.

2. No contact information

As I've already mentioned in my article "Do's and don'ts of web site copy", one of my pet peeves is a web site that has no contact information accessible form the main page. If I can't get in touch with a company quickly and easily, chances are that I'll go to the competition. My advice is to have a whole page dedicated to contact information - address, phone, fax, email, and preferably a map of where you can be found (remember item #1, though - no huge graphics!) And please, don't use a graphic to display that information in a particularly clever way. I like to copy and paste that information directly from the web page to my contact management program. If I can't do that, you'll likely never hear form me - and all other customers who do the same!

3. Difficult to navigate

Don't try to be clever with navigational features. Simple text links or, if you prefer, quick-loading graphics are perfectly good means of allowing a visitor to navigate your site. Anything that requires interactive navigation, like menus that expand into sub-menus, sub-sub-menus and so on, is more an indication of a wrong information architecture than of a true need for complicated navigational features.

4. Non-HTML features

Don't get me started on this one. I've got a firewall on my computer, and my browser is set to block all those little nasty things that can mess with my PC. As a result I come across many a site that won't display or function properly, because it relies on features like JavaScript, Cookies, Interactive Headers or Java Applets. None of these are necessary to build a good web site, and unless you want your web site to lose you potential customers, you shouldn't use them. Or, if you absolutely have to, make sure that they are not integral parts of the web site!

5. Huge splash page

Another pet peeve of mine. As mentioned earlier, you have less than ten seconds to get your message across. Now guess how many visitors are going to wait longer than that just to watch a fancy animation? 'Nuff said.

6. Pop-up ads

A huge turn-off as far as I'm concerned. As a matter of fact, I've got a pop-up blocker installed on my PC, so if your web site tried to tell me something important via a pop-up window, I'd never even see it. If you feel that you have to use pop-ups, consider going for the less intrusive (and annoying) pop-under windows instead.

7. Sideways scrolling

Not everybody has a monitor with the same screen resolution as you, so make sure that your web site displays on monitors with a lower resolution without forcing your visitor to scroll sideways. It's a singularly annoying thing, and chances are that you'll lose those visitors very quickly. Or, if you have information in a column on the right side of your web site, it may simply never appear on the screen.

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Need online copy that gets results? Frauke Nonnenmacher is a copywriter who specialises in clear, informative and persuasive web copy. For more information, please visit her web site at http://creativecats.sectorlink.org/tracking.pl?article3
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Article Source: http://EzineArticles.com/

More Web Site Design Articles:

Free Website Templates

Useful Links
Web Designer in Philippines
Web Design Resources


	Free Website Design Templates view actual page \| download view actual page \| download view actual page \| download 7 Web Site Design Mistakes That Will Lose You Clients By Frauke Nonnenmacher In today's world, a web site is virtually mandatory for any successful business. But there are web sites that will win you customers, and there are web sites that will lose you customers. Good design has a lot to do with which category your web site will fall into. But what is it that makes good or bad web site design? In my personal opinion, a good web site is one that's simple, informative and gives me a reason to come back frequently. That's what you should get from a good web designer/writer team. Bad sites, on the other hand, are complicated to use, slow loading, confusing or just plain annoying. Here's a list of my personal top 7 turn-offs as far as web site design is concerned: 1. Slow loading pages Studies have shown that you have less than ten seconds to grab a visitor's attention. If your web page hasn't finished loading within that (very short) amount of time, you might as well forget about it. The main culprit I've found here are huge, slow-loading graphics, especially when they are embedded in tables. If large images are absolutely vital to presenting your business, compromise by adding thumbnails to the main page and allow the visitor to click on them to access the main image. Nobody minds a longer loading time, as long as it's them who can make that choice. 2. No contact information As I've already mentioned in my article "Do's and don'ts of web site copy", one of my pet peeves is a web site that has no contact information accessible form the main page. If I can't get in touch with a company quickly and easily, chances are that I'll go to the competition. My advice is to have a whole page dedicated to contact information - address, phone, fax, email, and preferably a map of where you can be found (remember item #1, though - no huge graphics!) And please, don't use a graphic to display that information in a particularly clever way. I like to copy and paste that information directly from the web page to my contact management program. If I can't do that, you'll likely never hear form me - and all other customers who do the same! 3. Difficult to navigate Don't try to be clever with navigational features. Simple text links or, if you prefer, quick-loading graphics are perfectly good means of allowing a visitor to navigate your site. Anything that requires interactive navigation, like menus that expand into sub-menus, sub-sub-menus and so on, is more an indication of a wrong information architecture than of a true need for complicated navigational features. 4. Non-HTML features Don't get me started on this one. I've got a firewall on my computer, and my browser is set to block all those little nasty things that can mess with my PC. As a result I come across many a site that won't display or function properly, because it relies on features like JavaScript, Cookies, Interactive Headers or Java Applets. None of these are necessary to build a good web site, and unless you want your web site to lose you potential customers, you shouldn't use them. Or, if you absolutely have to, make sure that they are not integral parts of the web site! 5. Huge splash page Another pet peeve of mine. As mentioned earlier, you have less than ten seconds to get your message across. Now guess how many visitors are going to wait longer than that just to watch a fancy animation? 'Nuff said. 6. Pop-up ads A huge turn-off as far as I'm concerned. As a matter of fact, I've got a pop-up blocker installed on my PC, so if your web site tried to tell me something important via a pop-up window, I'd never even see it. If you feel that you have to use pop-ups, consider going for the less intrusive (and annoying) pop-under windows instead. 7. Sideways scrolling Not everybody has a monitor with the same screen resolution as you, so make sure that your web site displays on monitors with a lower resolution without forcing your visitor to scroll sideways. It's a singularly annoying thing, and chances are that you'll lose those visitors very quickly. Or, if you have information in a column on the right side of your web site, it may simply never appear on the screen. -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Need online copy that gets results? Frauke Nonnenmacher is a copywriter who specialises in clear, informative and persuasive web copy. For more information, please visit her web site at http://creativecats.sectorlink.org/tracking.pl?article3 -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Article Source: http://EzineArticles.com/ More Web Site Design Articles: How to Create a Successful Web Page Layout Website Templates - Build Your Own Website Benefits of Using a Website Template Website Designing – Things To Keep In Mind A Website Checklist 8 Must Have Graphic Design Skills in Today's Market Freelance Web Designer - Why You Should Use One! The Importance Of Getting The Best Web Design Team Involved In The Project Finding and Using a Free Web Site Template 7 Tips for Improving Your Website Design How To Think Like A Web Designer Planning An Effective Web Site Design Web Site Design: Setting the Wrong Backgrounds and Reducing Readability The Best Home Pages Establish Identity and Purpose in a User-Friendly Interface Website Creation Checklist Considering A WebSite Or Unhappy With The One You Have? Don't Trust This Kind Of Web Designer Web Design-Impact Beyond Measure User-Friendly Web Design The Powerfully Attractive Webpage Template No More Font Tags! Seven Reasons to Hire a CSS Web Designer Why Should One Use Web Templates Dreamweaver Tip - Build Better Websites Faster with Templates Some Of The Crucial Components Your Web Site Needs To Be Customer Friendly Benefits of Web Site Templates Advantages of Having a Website How Do You Choose a Web Designer? Website Templates - Who Benefits? Build Websites Easier with Premade Templates The Newbie's Guide to Small Business Web Design Pages to Include in Your Website Do You Really Own Your Web Site? Maybe Not Designing Your Website's Directory Structure 7 Web Site Design Mistakes That Will Lose You Clients Optimal Website Design Becoming A Website Designer How to Design a Search Engine Friendly Website 6 Reasons Why Using Flash is a BIG Mistake
Free Website Templates Web Design Articles Math Calculators Java Programs Site map Useful Links Web Designer in Philippines Web Design Resources